Podcast: How Digital Banking Transformation Paid Off in the Pandemic

When COVID-19 accelerated customer movement into mobile and online banking solutions — and triggered consumers to push their funds into bank accounts — banks that had made investments in the digital customer experience were positioned to capitalize.

On the latest episode of the ABA Banking Journal Podcast, Radius Bank President and CEO Mike Butler discusses the branchless bank’s fintech-forward strategy and how it helped the bank double account openings in the post-pandemic environment, a core part of the bank’s deposit-focused strategy.

Listen to the full podcast on ABA Banking Journal.