For questions about filling out your Paycheck Protection Program Application, please visit our FAQs page or consultant your financial advisor.

As of March 24, 2020 we have made the decision to temporarily close our Seaport Financial Center to help mitigate the spread of COVID-19. Remember, Radius is a leading-edge digital bank prepared to handle situations such as this and as a Radius client, you can expect to handle all your banking needs at anytime, anywhere, from your computer or mobile device. To learn more visit: https://radiusbank.com/readiness/

Contact Us

Customer Service

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Customer Service
- Phone
  800.242.0272
  Fax
  617.830.8555
  Mail
  PO Box 55063, Boston, MA 02205-5063
  Debit Card Activation/Reset PIN
  866.392.9952
  Report Lost or Stolen Debit Card
  888.849.6046
  Telephone Banking
  800.434.0330
- Support Hours
  Phone & Live Chat
  Mon – Fri: 8:30 AM – 12:00 AM ET
  Sat – Sun: 8:00 AM – 8:00 PM ET
  Social Media
  Mon – Fri: 8:30 AM – 8:00 PM ET
ATM Locations
- Full Service ATMs
  One Harbor Street
  Boston, MA 02210
  750 Dorchester Ave
  Boston, MA 02125
  Withdrawal-Only ATMs
  One Design Center Place
  Boston, MA 02210
  88 Black Falcon Ave
  Boston, MA 02210
  Non-Radius ATMs
  We are a member of two nationwide surcharge-free ATM networks: MoneyPass® and SUM^SM. You can use your Radius Bank debit and ATM cards at any of the more than 20,000 ATMs without incurring an ATM surcharge.
- Find an in-network ATM
  Find a MoneyPass ATM
  Find a SUM ATM
  Need to make a deposit?
  MoneyPass Deposit Taking ATMs
  NYCE Shared Deposit ATMs
  Interested in accessing ATMs worldwide for free?
  Learn about our ATM Fee Rebate program

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