Customer Service
Customer Service
Our Seaport Branch is open by appointment only. Please call 617-439-3118 to schedule. If you need to drop off a loan payment, please visit the second floor. As part of the city of Boston’s COVID-19 restrictions, a face covering must be worn at all times.
Phone
Fax
617.830.8555
Mail
PO Box 55063, Boston, MA 02205-5063
Debit Card Activation/Reset PIN
Report Lost or Stolen Debit Card
Telephone Banking
Support Hours
Phone & Live Chat
Mon – Fri: 8:30 AM – 12:00 AM ET
Sat – Sun: 8:00 AM – 8:00 PM ETSocial Media
Mon – Fri: 8:30 AM – 8:00 PM ET
ATM Locations
Full Service ATMs
One Harbor Street
Boston, MA 02210750 Dorchester Ave
Boston, MA 02125Withdrawal-Only ATMs
One Design Center Place
Boston, MA 0221088 Black Falcon Ave
Boston, MA 02210Non-Radius ATMs
We are a member of two nationwide surcharge-free ATM networks: MoneyPass® and SUMSM. You can use your Radius debit and ATM cards at any of the more than 20,000 ATMs without incurring an ATM surcharge.
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