Announcements

Customer Updates and Notifications

Current Announcements 

Attention Small Business Clients: We have made an update to our login experience for business banking customers. Commercial, institutional, municipality, API Banking, Escrow, and Cannabis banking clients will now login to online banking using the “Commercial” tab with in the sign in screen.

We will be making an upgrade to your online and mobile business banking experience, during this upgrade online and mobile banking will be unavailable to you between 3:00 PM ET on Monday, November 16, 2020 through the afternoon of Wednesday, November 18, 2020. You will be notified by email/SMS when the update is complete.

 

November 16, 2020

If you have opened a Tailored Checking account between 11:30 AM – 1:30 PM ET, online and mobile banking may be unavailable to you. If you are still experiencing issues after 1:30 PM ET, please contact customer service.

 

November 5, 2020

Attention Business Banking Customers: We have made an update to our wire system. You must now include address for the recipient. To update an address for a contact you already have saved in our system please log in to online banking and select Commercial, then Manage Recipients and make the appropriate edits.

Our Seaport Financial Center is opening its doors by appointment only. To make an appointment, you can call our Financial Center phone line at 617.439.3118. As part of the city of Boston’s COVID-19 restrictions, a face covering must be worn when entering our building.

October 22, 2020

Exciting news… a new online banking and mobile app experience is coming this Fall for our business clients! To learn more about the new platform, stay tuned here and also be sure to check out the FAQ’s page.  Bookmark these pages as we will be updating them frequently with new information.

 

July 17, 2020

Updated version of the Radius Mobile app for personal banking has been released.  Download Now

July 9, 2020

The SBA has reopened the application process from the Paycheck Protection Program. We are now accepting new applications.  Apply Now

July 1, 2020

Our Forgiveness application is now live for our Paycheck Protection Program clients. As a reminder, you can begin to apply for forgiveness 8 weeks after your loan was funded.  Learn more 

June 30, 2020

The Paycheck Protection Program through the SBA has ended and we can no longer accept new applications. 

May 27, 2020

Attention Business Customers: An update has been made to our wire system. You must now include the address for the recipient. To update an address for a contact you already have saved in our system, please log in to Online Banking and select “Commercial,” then “Manage Recipients” and make the appropriate edits.

May 18, 2020

Attention Business Customers:  Please check your email inbox for new guidelines for submitting ACH Reclaims. If you need assistance, please contact us at cashmanagement@radiusbank.com or 833-498-1399.

May 13, 2020

We are now accepting new applications for the Paycheck Protection Program.  Apply Now

April 16, 2020

The funds have been depleted for the Paycheck Protection Program and we can no longer accept applications at this time. 

April 5, 2020

We are now accepting new applications for the Paycheck Protection Program.  Apply Now

March 12, 2020

Branch closed due to COVID-19. After careful consideration, we have decided to temporarily close our Seaport Financial Center to help mitigate the spread of Covid-19. As a reminder, you can always

  • View your balances, make a transfer, or pay bills using Online Banking or the Radius Mobile app
  • Make deposits at any Shared Deposit ATM

A message from Radius Bank on COVID-19. The team at Radius Bank is monitoring the latest news about the Coronavirus, our clients can expect to handle all their banking needs anytime, anywhere from their computer or mobile device. As always, the health and well-being of our customer and team members is our top priority. We will continue to monitor this situation and will be available to assist our clients as needed.

March 2, 2020

Attention local customers to the Boston area, our Seaport Financial Center is currently closed for renovations. If you need assistance during this time, please visit us on the second floor. Stay tuned for future details. During this time, you will be able to access your account at any time through Online or Mobile Banking, or you may use the ATM outside this location. We apologize for any inconvenience.

 

 

Awards & Recognition

  • Nerdwallet Best Checking Account Award for Radius Bank

    Awarded Best Online Checking Account of 2020 by Nerdwallet

  • Bankrate Best Online Bank 2020 Radius Bank

    Awarded Best Online Bank of 2020 by Bankrate

  • Best Checking Account Go Banking Rates

    Awarded Best Checking Accounts of 2020 by GOBankingRates

Best Online Bank of 2020

Radius Bank earned the No. 1 spot among online banks for the combination of its mobile banking app, generous ATM fee rebates, its payout on checking and savings accounts and its accessibility.

Bankrate.com

Have a question?

Want to get in touch with Radius? Feel free to use our live chat or visit our contacts page to locate the right person.

Digital banking, made human.

At Radius, we put our customers at the center of everything we do. That’s why we focus on providing products and services that are not only convenient but help to make life easier.

Security

We use 256-bit encryption to ensure that data is protected with the highest level of security.

FDIC Insurance

Your deposits are FDIC-insured up to the highest possible amount allowed – $250,000.

Customer Support

Have a question? We’re here to help. Chat with us online, or reach us by phone or email.